What is WATCH ABC Family?
The new WATCH ABC Family player provides you with two ways to enjoy your favorite ABC Family shows like Pretty Little Liars & The Fosters. Watch full episodes anytime, anywhere, or watch ABC Family live on your favorite device! Just sign in with your TV provider* and start watching!
Where can I get WATCH ABC Family? Your desktop computer at abcfamily.com The iTunes App Store on supported Apple devices Google Play or the Amazon Appstore on supported Android and Kindle Fire tablets
* You must sign in with a participating TV provider to view pre-selected ABC Family programs or to view the WATCH ABC Family live stream, in the U.S. on your computer or on supported mobile phones and tablets.
What is a TV provider?
A TV provider is the company you pay in order to get your television service, like a cable company, a satellite company or a telco (also called a telecommunications company). The TV providers who currently carry WATCH ABC Family are listed below.
AT&T U-Verse BEK TV Cablevision Optimum Chater Comcast Xfinity Cox Communications DISH Midcontinent Google Fiber Verizon FiOS Yadtel Telecom
What does "sign in" mean?
"Sign in" means you will need to log in with the username and password that you have set up through your TV provider in order to use the WATCH ABC Family player. All you have to do is select your TV Provider from the list, sign in with your username and password, and start watching!
What if I don't have a username and password? Don't worry—all you have to do is visit your TV provider's website to register for a username and password. Or give your TV provider a call for more information.
Why do I have to sign in to watch?
To use the WATCH ABC Family player, we need you to sign in to verify that you have an active subscription with your TV provider. As soon as you sign in, you can watch full episodes of your favorite shows or choose to watch ABC Family live!
Is there an additional cost to watch?
There is no additional cost to watch. Your TV provider is offering you these awesome ways to watch ABC Family as part of your regular subscription. Hooray! All you have to do is sign in with your username and password and you can start watching full episodes of your favorite shows or choose to watch ABC Family live*!
*Program substitutions may apply for live programming.
Why can't I watch last night's full episode?
Hmm. Two possible reasons.
- You forgot to sign in to verify that you have a current subscription with your TV provider. As soon as you sign in, you can start watching.
- Your provider isn't participating yet. But don't panic—we're working hard to add more providers in the near future.
See What does "sign in" mean? for more info!
When are new episodes added to the player?
We usually add new episodes to the app at 2 AM PST, the day after they air on TV. Just sign in to start watching and you'll be caught up in a jiffy.
See What does "sign in" mean? for more info!
How can I find out if my TV provider is participating? What if they arent participating yet?
No problem. Just go to getwatchabcfamily.com to check availability. If you don't see your provider on the list, don't worry. We're working hard to add more providers in the near future, and you can always contact your provider and ask for WATCH ABC Family.
When I'm watching live on the player, why doesn't the programming match what's on my TV?
Sometimes we have to run different shows & movies on the player than what you see on your TV. Program substitutions may apply.
I forgot my username and password. What should I do?
No worries. Just choose your TV provider from the list, and you'll be taken to their website. Look for a button like "forgot password" and just follow the steps from there.
What if my TV provider and Internet provider aren't the same? Which one do I use?
Good question! You should use the username and password for your TV provider.
How do I sign in with my TV provider?
Just select your provider from the list, sign in using your username and password, and start watching!
Does ABC Family use my personal or TV provider account information?
Do I have to sign in every time I use the app?
The short answer is no, but check your TV provider's website to get the scoop as the length of time may vary.
How do I sign out?
It's easy! Just click the "Me" icon at the top of your screen, and then select "sign out" in the top right corner.
What are the minimum system requirements?
You must have the following minimum computer system requirements in order to play videos:
- A high speed Internet connection with sufficient download speeds of 1.5 Mbps or better
- Adobe Flash Player 10.2 and above
- 2.33GHz or faster x86-compatible processor, or Intel® Atom™ 1.6GHz or faster processor for netbooks
- Microsoft® Windows® XP (32-bit), Windows Server® 2003 (32-bit), Windows Server 2008 (32-bit), Windows Vista® (32-bit), Windows 7 (32-bit and 64-bit)
- Internet Explorer 9.0 and above, Mozilla Firefox 8.0 and above, Google Chrome 17.0 and above, Safari 5.0 and above
- 128MB of RAM (1GB of RAM recommended for netbooks); 128MB of graphics memory
- Intel Core™ Duo 1.33GHz or faster processor
- Mac OS X v10.6 or v10.7
- Safari 5.0 and above, Mozilla Firefox 8.0 and above, Google Chrome 17.0 and above
- 256MB of RAM; 128MB of graphics memory
Which mobile devices are supported? Are the apps free to download?
The WATCH ABC Family app is free to download and is available on the following mobile devices.
Apple mobile devices with iOS 5.0 or above: iPad, iPad Air, iPad mini, iPhone, iPod touch
Android / Kindle tablets:
Kindle Fire (2nd Gen), Kindle Fire HD 7.0", Kindle Fire HD 8.9" Google Nexus 7" & 10" Samsung Galaxy Tab 2 7" & 10.1" Samsung Galaxy Note 8" & 10.1" Download "WATCH ABC Family" on the Amazon Appstore for Android or Google Play Store. Other tablets with Android 4.0+ may also work.
Google (LG) Nexus 4 HTC One Samsung Galaxy SII, SII, S4 Samsung Galaxy Note, Note 2
Devices not supported:
If your device has the supported version of Adobe Flash listed in our system requirements, you may find that our site works in your mobile browser, but we do not support devices not listed and cannot guarantee that WATCH ABC Family will work as intended on your device.
Can I access WATCH ABC Family if I'm traveling or away from home?
Yes, you can access ABC Family from your supported device if you are traveling within the U.S. or its territories and have data access (e.g. 3G, 4G, mobile hot spot).
Please note that you must have access to a fast Internet connection speed (at least 1.5 mbps or better), otherwise your video playback may be hindered. See system requirements.
Is WATCH ABC Family available outside the U.S.?
WATCH ABC Family is only available if you're physically located within the U.S., its territories (including Puerto Rico, Guam, Saipan, American Samoa, U.S. Virgin Islands).
I am serving on a U.S. military base located outside of the U.S. Can I still access your service?
Yes, if you're physically located on a U.S. military base that happens to be outside the U.S. and you are using a military-operated Internet connection (not a commercial Internet provider), then you will be able to access our service.
If you meet the above requirements but cannot access our service, please submit an inquiry using the Feedback form.
Is there a Customer Service number I can call?
Sure! We're here to help.
For questions and feedback related to ABC Family shows: 818-460-7477 For video playback and other technical issues: 1-800-278-8216